Privacy Policy

Information We Collect

When you register for membership, book a bay, or contact us, we collect information you provide directly, including:

• Name, email address, phone number
• Payment information (processed securely by Stripe - we do not store card details)
• Booking history and preferences
• Waiver signatures
• Communications you send to us

How We Use Your Information

We use your information to:

• Manage your membership and account
• Process bay bookings and send confirmations/reminders
• Process payments through Stripe
• Communicate about your account, bookings, and club updates
• Improve our services and operations

Payment Processing

All payment processing is handled by Stripe. We never store your full credit card number, CVV, or other sensitive payment data on our servers. Stripe's privacy policy governs how they handle your payment information.

Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Stripe (payment processing)
• Email and SMS service providers (transactional communications only)

Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure session handling, and prepared database statements to protect your information.

Your Rights

You may request to view, update, or delete your personal information at any time by contacting us. If you cancel your membership, we retain booking history for operational records but will delete personal data upon request.

Contact

Questions about this policy? Contact us.